How do I coach a person?
Transcript
How do I coach a person?
First and foremost I'm not an expert in teaching other people to be a coach.
So the best is do a coaching course. Every leader in the whole world should have a coaching education and get into that topic. Number one, learn to listen.
Listen in different ways, where you hear what the person is saying. You sense what the person is feeling. You as well try to understand between the lines. And you try to bring all of this melting pot together, because specifically as a leader, you have a lot of conversation with a lot of people.
As a leader, you always need to understand how is your team member doing? If you want to learn to coach, it's very important to listen and understand and observe. That's the number one skill you need to learn. And you can start today doing this with your friends at home, with your family, with your kids. Being attentive and listen and try to build an ecosystem understanding of that person. How is this person doing? What is this person saying? Why is this person saying this in that way? Is there a reason for this?
What do you believe is behind that? If you get into the listening part, reflect back to the person. A person is saying something to you and you formulate that differently in your words and say: "Oh, it feels like you are angry".
Do I understand you right that, this, this, this, this. And then they will confirm towards you. And just with question and reflecting to them with not giving them the answer it will help you to help them. Which for me, the whole coaching aspect is about. You are guiding people to help themselves through asking questions and different perspectives.
One thing I needed to learn early on getting the coaching education. Don't put your opinion into things. I always give the example, I coached a person and that split up with the partner.
And in my valueset that was not the right thing, but for the person that was the right thing and that person flourished afterwards. So that's just one of the examples.