How do I lead a remote team?
Transcript
How do I lead a team in a remote setting?
I think number one, you as a leader need to trust that people are not lazy. If not, then there is something completely wrong and you need to tackle the trust problem with your team. Be clear on their role and as well the task as part of their role.
If everyone understands what exactly their role is and what their expectation towards that role is, it's very, very easy to fulfill the highest level of task. But then of course you need to go deeper and have specific goals. And I always like to have a proper KPI setting.
So everyone inside the team has the same metric. And then with this you measure how successful are they contributing to that task, to that topic, to the customer success whatever your role and your team is about.
I like transparency where you have everyone in the team seeing the KPIs of the others and as well seeing how they're working with the KPI's and improve them over time. Because this transparency gives everyone the possibility to measure themselves with each other. And then what I like to do as well is a weekly standup.
I'm not a huge fan of daily because I believe that if you trust and if you build trust with your team, everyone understanding their key roles, then you don't need to do a daily standup and going deep into what are you doing today?
Are you doing this? Are you doing that. Where you need to follow up. Basically micromanage. Of course, it depends of where you are in the world, what are the topics you are supposed to do and how deeply the team members need to be guided because every team, every team member will be in a different level of need as well in this case, the team lead. That's something you need to find out. What do your team members need from a support perspective, delegation perspective to be able to fulfill their roles and the task they have for that week? Very important. Be transparent. Have a weekly standup, and then do one-on-ones.
I love to have one-on-ones with all the team members on a weekly. And it sometimes just half an hour checking in, what's going on? How do you feel? Is there anything I can support you. So that's for me, the ultimate part is trust. And then leading from the trust going in into how do you build a performing team with KPIs, with transparency, and then the ones and the team meeting once a week.